Our Services IMPACT MKTG SOLUTIONS
At Impact Solutions, we don’t just provide services — we deliver experiences that build customer trust, drive conversion, and support your growth strategy at scale.
We offer a fully customizable suite of services in English, Greek, and multiple other languages — tailored for e-commerce, international brands, and fast-scaling businesses.
What We Offer
Marketing Consulting
We craft data-driven marketing strategies aligned with your brand goals — helping you amplify reach, boost conversions, and stay ahead in competitive markets.
Our Consulting Services Include:
Digital marketing strategy & audits
Brand positioning & messaging
Campaign planning & optimization
Channel selection & ROI tracking
Market research & audience insights
Business Consulting
Our experienced consultants partner with you to optimize operations, improve performance, and unlock new opportunities for growth.
What We Offer:
Business process analysis & improvement
Strategic growth planning
Operational efficiency consulting
Team performance & training frameworks
Market entry & expansion strategies
Call Center Services
Efficient, Friendly, and Always On Brand
Our trained agents handle inbound and outbound calls with professionalism, empathy, and multilingual fluency — representing your company as if we were part of your in-house team.
What’s Included:
- Customer support & help desk
- Appointment scheduling
- Order tracking & returns
- After-sales service
- 24/7 availability options
Telemarketing
Direct Contact. Measurable Results.
We don’t just sell — we connect. Our telemarketing teams engage your prospects with tailored scripts, brand-aligned tone, and performance-based strategy.
What We Deliver:
- Outbound sales campaigns
- Product or service introductions
- Upselling & cross-selling
- Warm/cold lead outreach
- GDPR-compliant engagement
Lead Generation
From Contact to Conversion — Done Right.
Our data-driven approach helps you reach the right audience at the right time. We qualify leads with precision so your sales team focuses only on opportunities that convert.
We Handle:
- B2B & B2C lead qualification
- Email & call follow-ups
- CRM integration
- Real-time reporting
Customer Experience & Retention
Loyal Customers Start with Outstanding Support
We help you build trust and long-term loyalty with proactive communication, fast resolutions, and service that delights.
Our Retention Services Include:
- Multichannel support (phone, email, chat)
- Customer satisfaction campaigns
- Loyalty program support
- Service recovery strategies
Quality, Confidentiality & Compliance
We operate under strict compliance with EU GDPR and maintain the highest data protection standards. All agents are trained in confidentiality and brand integrity.